We are looking for a 

CUSTOMER CARE MANAGER

We will provide you an opportunity to work in a growing international company with experienced colleagues. You will have a possibility to grow in the position and we will support your personal skills development.

We are looking for persons who are well motivated team players and interested in software technologies. In addition, you are eager to learn more, capable of creative problem solving and you openly share your knowledge. We value entrepreneurial mindset, eagerness for continuous development and a will to win.

As a Customer Care Manager, you will be responsible for developing the after sales business, spare parts supply and support services. You will create good relationships with customers worldwide and provide them the service and/or retrofits they need. You will need to travel around 100 days a year, longer periods at a time, and you will ensure that retrofitting projects are executed successfully.

We expect applicants with

  • Customer focused mindset
  • Entrepreneurial “can do” attitude
  • Ability to work independently with different cultures
  • A vision of how the customer care business is developing in the future

We appreciate

  • Cross-engineering skills
  • MSc studies
  • Business know-how
  • Sales spirit and experience

For further information please contact Otto Utriainen, tel. +358 207 424 834. Please apply by sending your CV and cover letter with your salary expectations to recruiting@actiw.com by 4th of March, 2018.

The position is permanent, and you can start as soon as possible. Office location in Pieksämäki, Jyväskylä or Helsinki.